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Author Topic: Serrano's...  (Read 6035 times)
Frank LUX
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« on: August 17, 2007, 21:27:05 pm »
Anyone having problems with Serrano's lately???

He owns us quite some Money for Parts that he never shipped, and it looks like he won't refund???

The hole Store started December 2006!!!

Just Curious???

Frank
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1960 Ragtop, 2332cc, 48 IDA's, Joe Hunt Magneto, someday it will be back...
1953 Split Window, 1799cc, 48 IDA's, Don Zig Magneto,  OG BRM's...in da works...
SumFun Racecar, 2332cc, 48 IDA's, Magneto
brmmark
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« Reply #1 on: August 17, 2007, 21:44:25 pm »
I ordered a A1 muffler and it took a long time  (4 months) before I received it, but I received it. I really wanted to have the muffler the next day, but the parts are cheaper and don't forget the way he ships the parts!!! No DHL or a different very expensive way to get the parts to my home. An oil filter that was in back order was shipped for free. That's a good service!! Frank next time ask Steve if he is ready and then give him your credit card number!!!!! It will save you a lot of trouble!!!

Greetings

Mark

ex-FDK
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Frank LUX
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« Reply #2 on: August 17, 2007, 22:00:35 pm »
We already went thru all this...nothing happened...

Sorry,

Frank
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1960 Ragtop, 2332cc, 48 IDA's, Joe Hunt Magneto, someday it will be back...
1953 Split Window, 1799cc, 48 IDA's, Don Zig Magneto,  OG BRM's...in da works...
SumFun Racecar, 2332cc, 48 IDA's, Magneto
louisb
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« Reply #3 on: August 18, 2007, 02:03:23 am »
I just received a set of SAW shot axles for the '67 from him. Took almost a month to get them.

--louis
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Louis Brooks

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Diederick/DVK
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« Reply #4 on: August 18, 2007, 19:39:03 pm »
I bought quite a lot of things from him and I never had problems!
And I'll soon order parts from him again...
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Diederick
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the thing
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« Reply #5 on: August 21, 2007, 22:47:31 pm »
sorry for you

i bought a lot of  parts for my 2276 and no problem . i received the order 5 day afterr payment  and a month for the rods in out-of-stock condition

Sorry
guillaume
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Harry/FDK
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« Reply #6 on: August 22, 2007, 20:12:56 pm »
Sometimes it took a long while. Sometimes within 1 or 2 weeks. Never had a problem.
Youre problem is not "standard" for Steve in MHO.
But this SUCKS.
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Roman
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« Reply #7 on: August 22, 2007, 20:30:02 pm »
My tip is to call him. I had a slight problem with delivery time for some parts and after two months I started to call once a week. I did this for a month and then I started to call once a day. Next week it was every hour, I simply tired him out!
I have always been satisfied with the price and quality, but the delivery time can be a PITA sometimes. But the weird thing is that he can sometimes be the fastest supplier on the planet.
I guss I have bought parts for 10-12K USD over the years from him and have never lost a dime.
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Harry/FDK
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Every Rule Was Made To Break, Even Callook...
« Reply #8 on: August 22, 2007, 20:38:21 pm »
I just ask from now on: IN STOCK?? If not: LET ME KNOW (Steve's own  famous words). After that: No Problems. Like Roman wrote: The Fastest Supplier On The Planet.
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TomR
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« Reply #9 on: August 23, 2007, 23:25:08 pm »
Never had any problems - if Steve have it in stock - he is fast as anyone i ever dealed with Smiley
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"The devil is in the details"
Shubee2 (DSK)
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« Reply #10 on: August 28, 2007, 14:35:05 pm »
I have never had any Problems with Steve or Shipping The Only Problem I have ever had Was I ordered some Head Tin and when I got It ,It seemed his Grease Monkey engine Builders had hacked up the Tin for the manifolds and they had been bolted on a motor Steve exchanged them with no problem  All in All Steve is a great guy and is keeping all of us going there are not near as many parts shops as there once was and they are all still trying to make a living.
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Der Selten Kafers VW Club.
Founding Member Est: 1976

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stealth67vw
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« Reply #11 on: August 29, 2007, 02:15:44 am »
Serrano's went out of business today  Huh

http://www.cal-look.com/forum/index.php?topic=21411.0
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John Bates
JB Machining Services
1967 street bug 2020lbs w/driver
12.34 @ 108 mph 1/4
7.76 @ 89mph 1/8
stealth67vw
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« Reply #12 on: August 29, 2007, 02:16:53 am »
I hope you didn't send Matt Davis any money.........he's disappeared too.
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John Bates
JB Machining Services
1967 street bug 2020lbs w/driver
12.34 @ 108 mph 1/4
7.76 @ 89mph 1/8
Harry/FDK
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Every Rule Was Made To Break, Even Callook...
« Reply #13 on: August 29, 2007, 14:41:35 pm »
John, i took the liberty of quoting you on a new Topic about Serrano's, hope you don't mind.
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