Part dealer in the uk LIMEBUG.COM

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Nico86:
Quote from: leec on February 26, 2019, 22:15:57 pm

Quote from: Nico86 on February 26, 2019, 21:05:01 pm

Finally got a reply tonight! Seems also contacting Ebay and Paypal sped things up!


It's a shame that's what got you a response  ::)

Should have got one before that
Lee


I don't know if it's thanks to this, but hopefully the problem will be solved now. Thankfully it was not parts I needed to have the car running or to fix it, as it's for my daily driver and I need it every day to go to work!
Ebay's and Paypal's buyer protection can be annoying as they take their fees on each payement, but they ususally help a lot when you buy for several hundreds of £££s. Usually just mentioning it speeds things up.

Martin S.:
I’ve had eBay step in a couple times with instant results. Sellers should know this!

spoolin70:
Apologies Nico, I didn't realise you were in France. Glad you've (hopefully) got a result then.

Unfortunately in this modern world, although you can contact a seller multiple ways, sometimes it just proves harder to get a reply through the same channels.

Let us know how it works out for you
Darren

Nico86:
Thanks guys!

At least I get replies to my messages now. But the whole process of returning the wrong part, and having them to send back to correct one feels a bit like a hassle tbh.

Since tuesday evening I got told 4 times that they are about to send me a return label, and after 2 days I am still waiting for something that should take a few minutes only to be sent through e-mail. Tomorrow's Friday, so if I don't get the return label tonight, the parcel won't be returned until monday since the carrier's local pick-up point doesn't ship on weekends.

Also from what I've understood they are waiting to have received back the wrong part they have sent to me, before finally sending me the correct one... then add to this another week/10days to be delivered again, so it looks like I will have waited almost an entire month to get what I paid for, meanwhile they have my money since day 1  ::) I can still be glad it was Ferbruary and a month then only has 28 days  ;D

So all in all it's still a negative experience on my point of view. I should have ordered directly from the US, I would have received it faster in the end and for only a bit more money even with custom fees.

peach_:
Quote from: Nico86 on February 28, 2019, 17:58:52 pm

Thanks guys!

At least I get replies to my messages now. But the whole process of returning the wrong part, and having them to send back to correct one feels a bit like a hassle tbh.

Since tuesday evening I got told 4 times that they are about to send me a return label, and after 2 days I am still waiting for something that should take a few minutes only to be sent through e-mail. Tomorrow's Friday, so if I don't get the return label tonight, the parcel won't be returned until monday since the carrier's local pick-up point doesn't ship on weekends.

Also from what I've understood they are waiting to have received back the wrong part they have sent to me, before finally sending me the correct one... then add to this another week/10days to be delivered again, so it looks like I will have waited almost an entire month to get what I paid for, meanwhile they have my money since day 1  ::) I can still be glad it was Ferbruary and a month then only has 28 days  ;D

So all in all it's still a negative experience on my point of view. I should have ordered directly from the US, I would have received it faster in the end and for only a bit more money even with custom fees.




Nico, they are a 5min drive from my house, if you are really struggling I'd be happy to pop in on your behalf and find out whats happening if necessary?

let me know  ;)

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