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Title: Serrano's... Post by: Frank LUX on August 17, 2007, 21:27:05 pm Anyone having problems with Serrano's lately???
He owns us quite some Money for Parts that he never shipped, and it looks like he won't refund??? The hole Store started December 2006!!! Just Curious??? Frank Title: Re: Serrano's... Post by: brmmark on August 17, 2007, 21:44:25 pm I ordered a A1 muffler and it took a long time (4 months) before I received it, but I received it. I really wanted to have the muffler the next day, but the parts are cheaper and don't forget the way he ships the parts!!! No DHL or a different very expensive way to get the parts to my home. An oil filter that was in back order was shipped for free. That's a good service!! Frank next time ask Steve if he is ready and then give him your credit card number!!!!! It will save you a lot of trouble!!!
Greetings Mark ex-FDK Title: Re: Serrano's... Post by: Frank LUX on August 17, 2007, 22:00:35 pm We already went thru all this...nothing happened...
Sorry, Frank Title: Re: Serrano's... Post by: louisb on August 18, 2007, 02:03:23 am I just received a set of SAW shot axles for the '67 from him. Took almost a month to get them.
--louis Title: Re: Serrano's... Post by: Diederick/DVK on August 18, 2007, 19:39:03 pm I bought quite a lot of things from him and I never had problems!
And I'll soon order parts from him again... Title: Re: Serrano's... Post by: the thing on August 21, 2007, 22:47:31 pm sorry for you
i bought a lot of parts for my 2276 and no problem . i received the order 5 day afterr payment and a month for the rods in out-of-stock condition Sorry guillaume Title: Re: Serrano's... Post by: Harry/FDK on August 22, 2007, 20:12:56 pm Sometimes it took a long while. Sometimes within 1 or 2 weeks. Never had a problem.
Youre problem is not "standard" for Steve in MHO. But this SUCKS. Title: Re: Serrano's... Post by: Roman on August 22, 2007, 20:30:02 pm My tip is to call him. I had a slight problem with delivery time for some parts and after two months I started to call once a week. I did this for a month and then I started to call once a day. Next week it was every hour, I simply tired him out!
I have always been satisfied with the price and quality, but the delivery time can be a PITA sometimes. But the weird thing is that he can sometimes be the fastest supplier on the planet. I guss I have bought parts for 10-12K USD over the years from him and have never lost a dime. Title: Re: Serrano's... Post by: Harry/FDK on August 22, 2007, 20:38:21 pm I just ask from now on: IN STOCK?? If not: LET ME KNOW (Steve's own famous words). After that: No Problems. Like Roman wrote: The Fastest Supplier On The Planet.
Title: Re: Serrano's... Post by: TomR on August 23, 2007, 23:25:08 pm Never had any problems - if Steve have it in stock - he is fast as anyone i ever dealed with :)
Title: Re: Serrano's... Post by: Shubee2 (DSK) on August 28, 2007, 14:35:05 pm I have never had any Problems with Steve or Shipping The Only Problem I have ever had Was I ordered some Head Tin and when I got It ,It seemed his Grease Monkey engine Builders had hacked up the Tin for the manifolds and they had been bolted on a motor Steve exchanged them with no problem All in All Steve is a great guy and is keeping all of us going there are not near as many parts shops as there once was and they are all still trying to make a living.
Title: Re: Serrano's... Post by: stealth67vw on August 29, 2007, 02:15:44 am Serrano's went out of business today ???
http://www.cal-look.com/forum/index.php?topic=21411.0 Title: Re: Serrano's... Post by: stealth67vw on August 29, 2007, 02:16:53 am I hope you didn't send Matt Davis any money.........he's disappeared too.
Title: Re: Serrano's... Post by: Harry/FDK on August 29, 2007, 14:41:35 pm John, i took the liberty of quoting you on a new Topic about Serrano's, hope you don't mind.
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